Your privacy is a most important thing to us and always we count it as serious issue.
We are the ThemeXclub and we sell premium themes, plugins with upgraded features. We collect a variety of data from our users for better customer experience. To make you aware of our data collecting process and what we do with those data, here are our privacy policies.
We collect mainly two types of data from our websites visitors which are personal data and non-personal data. There used to be thousands of visitors in our site and we don’t need to collect data from all. For instance, if you have just visited our site and didn’t sign up for the subscriber program, we don’t need to know your name, email address or any other related personal data.
Personal data includes the name, email of the subscriber, and billing address. You will provide these data only when you are signing up on our website as a subscriber. If you don’t want to be a subscriber, you don’t have to put any data in the form.
On the other hand, we also collect the non-personal data from our visitors which are browser, IP address, location, and some related data. These data we collect through our software system. This is a random process. We don’t filter this kind of data. People who are visiting our site from different demographics, we collect and track the location data.
You may have thought why do we need to collect the data from you. Well, as we have stated above, we mainly collect two types of data which are personal and non-personal. We collect personal data from our subscribers. This is why because we need to keep your email address and related information so that we can send a further notification to you. For instance, when we release a new product, we want to let our old customers know about the product. So, we send an email with the new product information. We may also offer upgrades for our users.
For the general data, we used to apply them for a variety of marketing purposes. We want to show the data related to our products to our existing visitors.
This is a big question from our visitors. For your awareness, we don’t give the data accessible to everyone. We have the website administration team which only get access to our visitors’ data. Anyone from another third party website never gets access to your personal data. So, you can be sure about the security of your provided data. Even we never give them access to the non-personal data. There is no chance of data leakage.
We can assure you that we never sell personal information to anyone. So, whatever information are you giving during the sign-up process, it remains safe in our hand. We only use the information for our service purposes.
For instance, you may give gives all the personal information including name, email address, and some other data. But you don’t want to keep your data on our server anymore. In that case, you may want to delete your data. There are mainly two ways of doing this. One is, you can simply unsubscribe for our website and we will stop sending the product updates to you.
The other one is, you may ask to erase the whole information from our system. In that case, you have to reach to us via email. Simply write an email why you want to delete your account and send it to our customer service mail. Based on your request, we will take further action.